To make reservation is very simple!
To make reservation, please, email us firstname.lastname@example.org or fax +7 495 945-6143 or use our form.
Please, provide us with following information:
- Name of the hotel which you would like to reserve or indicate price range
- Check in / check out dates
- How many rooms do you need & rooms category
- Full names
- Do you need visa support
- Do you need any extra services: arrival/ departure transfers, meals, sightseeings, etc.
- How to contact you
- How you would like to pay
After we receive your request we contact you within 24 hours. When everything is confirmed you will receive Reservation Confirmation.
Important: when you receive Reservation Confirmation from us, please, attentively check cancellation rules. In Moscow there are trade fairs and exhibitions throughout the year at which times the hotels may charge higher room rates at their discretion dependant upon local conditions and fix special cancellation terms.
Cancellation fees for individuals are charged as follows:
- Up to 72 hours prior to arrival: no charges (unless stated otherwise in Reservation Confirmation)
- 0 - 48 hours prior to arrival: One night accommodation charge
- No Show: One night accommodation charge (unless stated otherwise in Reservation Confirmation)
- In case of tourist visa support is issued: One night accommodation charge
During stay: An amendment fee will be charged. According to the terms of the hotel, we reserve the right to charge one night accommodation fee. We will, however, endeavour to have such fees waived by the hotel if possible. This depends on hotel and occupancy levels at the time. Please ask us for any special conditions. For cancellation purposes, arrival is defined as 11:00 hrs on day of arrival in hotel (local time). Visa support is non refundable and subject to 100% cancellation charge.
Please, check How to Pay.
Please email us all changes on week days. On weekend, please, also contact us by phone: + 7 985 768-8504.
We wish you a pleasant journey!